Cookies Policy

About cookies

Cookies are small text files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies do not normally contain information that directly identifies you, such as your full name or contact details. However, information collected through cookies may sometimes be linked with other information held about your account or use of our services.

Bigclash Casino may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies. In this policy, we use the term cookies to refer to cookies and similar technologies unless a separate distinction is needed.

Some cookies are set by Bigclash Casino, while others may be set by service providers that support website operation, security, analytics, communications or other online functions. The specific cookies used may change over time as the website, services and technology develop.

Why cookies are used

• To help the website load correctly and provide requested features.
• To remember information during a visit, such as selected settings or preferences.
• To support account access, session management and security controls.
• To help detect unusual activity, misuse, fraud or other security risks.
• To understand how visitors use the website and identify areas for improvement.
• To help deliver relevant information, promotions or advertising where this is permitted and applicable.
• To record and manage cookie choices and other privacy preferences.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support navigation, page security, account sessions, access controls, fraud prevention and other features that you have requested. Without these cookies, parts of the website may not work properly. Because they support essential functions, they may not always be capable of being switched off through the website preference tool. You may still be able to block them through your browser, but doing so can prevent access to some services or features.

Preference and functionality cookies

These cookies remember choices you make, such as language, region, display settings or other preferences. They can make your experience more consistent and reduce the need to repeat the same selections. If these cookies are disabled, the website may continue to operate, but some settings may not be saved between visits.

Performance and analytics cookies

These cookies help us understand how visitors use the website. They may collect information such as the pages viewed, the length of a visit, general device or browser information, and whether a page or feature works as expected. The information is used to assess performance, identify technical issues and improve the design, content and functionality of the website. Where possible, analytics information is used in an aggregated or otherwise less directly identifiable form.

Advertising and marketing cookies

Where used and permitted, these cookies may help measure the effectiveness of marketing activities or show information that is more relevant to a visitor. They may be placed by Bigclash Casino or by approved third-party providers working on our behalf. These cookies can sometimes recognise a browser or device across different websites. Refusing these cookies may not remove all advertising, but it may make advertising less relevant to your interests.

Security and compliance technologies

Some technologies are used to protect the website, accounts and users. They may help identify automated access, repeated failed attempts, suspicious behaviour, duplicate activity or other activity that could affect the security and integrity of the services. These technologies may operate alongside other security measures and may be necessary to meet operational, legal or responsible gambling requirements.

Third-party services and your choices

Bigclash Casino may use third-party providers to assist with website hosting, security, analytics, customer communications, advertising, payments or other business functions. These providers may use cookies or similar technologies in accordance with their own privacy notices and instructions. We take reasonable steps to work with appropriate providers, but third-party services may have their own settings, terms and data handling practices.

When you first visit the website, a cookie notice or preference tool may allow you to accept, reject or manage certain categories of non-essential cookies. Your available choices may depend on your location, the device you use and the functions required for the website. If you change your preferences, the change may apply only to the browser or device used to make that selection.

Browser controls

Most browsers allow you to view, delete or block cookies through their settings. You can usually choose to block all cookies, block cookies from particular websites, delete cookies when the browser closes, or receive a notification before a cookie is stored. Browser controls differ between browsers and devices, so you should refer to the relevant browser provider for instructions.

If you delete or block cookies, some website features may not function correctly. You may be signed out of an account, lose saved preferences, receive less personalised content, or need to provide information again. Blocking cookies does not necessarily remove information already collected before the change. You may also need to repeat your choices if you use a different browser, device or private browsing session.

Mobile and device settings

Mobile devices and applications may provide additional privacy controls, such as limiting advertising identifiers, resetting device identifiers or restricting tracking permissions. These controls are managed through your device or application settings. Adjusting them may affect how certain online features operate, but it does not necessarily prevent all technical data from being collected for security, service delivery or compliance purposes.

Responsible use of the website

Cookie choices do not change the importance of using gambling services responsibly. Cookies may support account security, age and identity checks, safer gambling tools and the prevention of unauthorised or prohibited activity. If you share a device, use public equipment or access the website from a device used by other people, take care to sign out and review the available privacy and security settings.

Data handling, changes and contact

How cookie information is handled

Information collected through cookies may be used for the purposes described in this policy, our Privacy Policy, our website terms and other notices provided at the point of collection. Depending on the purpose, information may be used to operate services, maintain security, understand website performance, provide support, manage preferences, meet applicable obligations and protect the rights of Bigclash Casino and its users.

Cookie-related information may be processed by Bigclash Casino, its service providers and other parties involved in delivering or protecting the website. Where information is shared or accessed across borders, handling will be subject to applicable privacy requirements and appropriate safeguards where required. Further information about personal information, access requests, correction and other privacy matters is available in the Privacy Policy.

Cookie duration

Some cookies are session cookies and are removed when you close your browser. Other cookies remain on your device for a longer period or until they expire or are deleted. The duration depends on the purpose of the cookie and the settings used by the relevant service. The cookies used on the website may therefore have different lifespans, and these periods may change when a service or technology is updated.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to the website, technologies, services, legal requirements or the way information is handled. When changes are made, the updated version will be published on this page with a revised date or other notice where appropriate. You should review this page periodically so you remain aware of how cookies are used and which choices may be available.

Questions and privacy requests

If you have a question about this Cookies Policy, wish to review your cookie preferences, or want to raise a privacy-related request, use the support or contact options made available through the Bigclash Casino website. Please provide enough information for your request to be understood and assessed. We may need to verify your identity or ask for additional information before responding to a request involving personal information or account security.

By continuing to use the website, you acknowledge that cookies and similar technologies may be used as described in this policy. Where consent is required for a particular category of cookie, your preferences will be managed through the available consent or cookie settings.